Privacy Policy

1. Who We Are

Our website address is: https://lrfitness.co.za. This service, Ignite by LR Fitness, is owned and operated by LR FITNESS PTY LTD.

2. What personal data we collect and why

App Data

To provide the best experience on Ignite by LR Fitness, we collect data related to your fitness journey, including workouts, meal plan adherence, body measurements, and progress photos. This data is used solely to track your progress and provide personalized coaching.

Comments & Social Interaction

When visitors interact with our platform or leave comments, we collect the data shown in the interaction forms, and also the visitor’s IP address and browser user agent string to help spam detection.

3. Media

If you upload images to the platform (such as progress photos), we store these securely. You should avoid uploading images with embedded location data (EXIF GPS) included if you do not wish for this information to be stored.

4. Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices.

5. Data Sharing & Protection

We do not sell your personal data. We may share anonymized or necessary data with our authorized agents, directors, and third-party contractors (including marketing representatives) solely for the purpose of maintaining and improving our services, analyzing performance, and delivering technical support.

All authorized agents and representatives are bound by confidentiality agreements to ensure your data remains protected.

6. How long we retain your data

For users that register on our website/app, we store the personal information they provide in their user profile indefinitely unless a deletion request is made. Users can see, edit, or delete their personal information at any time.

7. Contact Information

For any privacy-related inquiries, please contact us at: support@lrfitness.co.za